Refund policy

Thank you for shopping with us. Our return policy on this platform is that no returns or exchanges are available for seal products, as all items are custom-made. Please carefully review the product details on the product page before purchasing. The product page description is the primary source of information for specifications, sizing, and other important details. In case of any discrepancies between the return policy and product details description, the product detail page will be considered the legal reference.

 

Refund Requirements

As our seal products are custom-made, we do not accept returns or exchanges. However, if you receive a product with a defect or an error in dimensions, please contact us immediately. We will carefully review the issue and work to resolve it as quickly as possible.

 

Proof of Purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

 

Sale and Clearance Items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

 

Shipping Items

Since we do not accept returns or exchanges, shipping costs are non-refundable. Please ensure that you carefully review the product details before placing your order.

 

Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to
info@proudlyindigenouscrafts.com

 

This document was last updated on January 27th, 2025